Thursday, October 17, 2019
Internet Technology, Marketing, and Security Assignment
Internet Technology, Marketing, and Security - Assignment Example 1). The reasons that have been identified for the overwhelming popularity of SMM among business are as follows: (1) Customer Interaction and Feedback. SMM offers opportunities for business organizations to directly encourage feedback from customers and therefore enable them to address any weaknesses noted or areas for improvement. As emphasized by Hastings and Saperstein (2010), ââ¬Å"today, more than ever before, businesses can not only listen to customers, they can invite customers to help shape the company activities. Customers have input on which products to develop with which features, how events should be planned, and what kind of meaningful dialogue theyââ¬â¢d like to haveâ⬠(par. 5). This reason therefore assists business organizations in immediately determining the reaction of customers through solicitation of their feedback, which is one of the most beneficial uses and reasons for SMMââ¬â¢s popularity. (2) Generate Traffic to Social Networking Websites. Accordin g to Prince & Rodgers (2012), generating traffic to identified social networking sites is made possible through target customersââ¬â¢ sharing ââ¬Å"branded and highly relevant content with users who, in turn, pass your content to like-minded people theyââ¬â¢re connected toâ⬠(Prince & Rodgers, 2012, par. 1). ... Likewise, as noted: ââ¬Å"there was 800% traffic gain to its websiteâ⬠¦Additionally, the number of live Tweeter feeds relating to the Pepsi Refresh Project being streamed across Google grew tremendously in a short timeâ⬠. This reason has been proven, therefore, to be effective in increasing target audience reach at a relatively short span of time and minimal expense compared to other advertisements or promotional campaigns. (3) To achieve the goal that the organization is targetting on a least cost yet greater target audience reach. As emphasized by (Prince & Rodgers (2012), ââ¬Å"a core objective of social media marketing ââ¬â or of a thought leadership campaign, for that matter ââ¬â is to gain ââ¬Å"mindshare.â⬠You want to be top-of-mind when potential clients or customers are interested in products or services you can deliver. You want to provide content your preferred audiences find so appealing and beneficial that theyââ¬â¢re motivated to pass it onà ¢â¬ (par. 6). One of the goals of the SMM has been identified to ââ¬Å"generate interest in your offeringsâ⬠(Prince & Rodgers, 2012, par. 1). Through the use of this strategy, business organizations are able to achieve their organizational goals, as well as the objectives identified in the particular project or promotional campaign; thus, increasing its popularity among business organizations. 2. Analyze the advantages and disadvantages of Social Media Marketing for business entrepreneurs. According to the Marketplace for Entrepreneurs (2012), there are seven benefits of SMM, to wit: ââ¬Å"(1) increased customer acquisition; (2) powerful word-of-mouth marketing; (3) increased brand awareness; (4) customer retention; (5) market research; (6) keep an
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